Last updated August 21, 2026
Boarding terms
These are the house rules for overnight boarding and daycare at Canine Ranch and Retreat. They are not a novel. Read them before you book.
The business
Canine ranch and retreat LLC, 1501 Walsh Drive, Round Rock, TX 78681. Phone (512) 410-0018. Text to schedule (737) 372-6564. Email caninernr@gmail.com.
Services
We offer overnight boarding and daytime daycare, by appointment only. We do not take drop-ins. Book by phone, email, or the Canine Ranch and Retreat LLC client app. You must have a specific booked drop-off time and a specific booked pick-up time. Those appointments are scheduled between 8:30 AM and 7:00 PM. Arriving at another time in that range is not allowed.
Vaccines
Current vaccines are required. Bring proof when we ask for it. If records are missing or expired, we may turn a stay away. We are not your veterinarian and we do not decide a medical protocol beyond this house rule.
Your job as the owner
You are responsible for your dog. That means:
- Give us accurate information — health, medications, food, behavior, and who to call.
- Bring medications labeled, with clear instructions.
- Arrive only at the drop-off time and pick-up time you reserved.
- Keep vaccine records current.
- Pay for the stay and for any extra care we have to arrange.
If your dog is ill, injured, in heat, or has a condition we cannot safely handle, tell us before drop-off. We can say no to a booking when we need to.
Emergency vet care
If we think your dog needs a veterinarian, we will try to reach you first. If we cannot reach you in time, or the situation will not wait, we may take the dog to a veterinarian or emergency clinic. You agree to pay those bills. We are not liable for ordinary veterinary decisions made in that moment, or for illness or injury that is not caused by our neglect.
Belongings
You may send food, meds, and a familiar item. Label them. We are not responsible for items that are lost, chewed, or left behind after a reasonable time.
Texts and the app
Program: Canine Ranch and Retreat booking and stay texts from (737) 372-6564. Message and data rates may apply. Message frequency varies with your bookings. Reply STOP to cancel. Reply HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to texts is not required to board or use daycare. Privacy policy: privacy.html.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
The client app is a convenience for scheduling, pictures, chat, and payment. It does not replace these terms.
Photos
If we send you pictures of your dog during a stay, they are for you. We will not use your dog in public marketing without asking.
Questions
Call or email before you book if something here does not fit your dog. We would rather sort it out on the phone than at the door.