Who we are

Canine ranch and retreat LLC operates Canine Ranch and Retreat at 1501 Walsh Drive, Round Rock, TX 78681. Phone: (512) 410-0018. Email: caninernr@gmail.com. Website: caninernr.com (canine-ranch.com also belongs to us).

What we collect

We collect what we need to care for a dog and talk to the owner:

  • Your name, phone number, and email
  • Your address when it helps with records or billing
  • Pet name, notes, medications, and vaccine records you give us
  • Booking dates, drop-off and pick-up windows, and payment details when you pay us
  • Messages you send by phone, email, text, the contact form, or the client app

This website does not run an account system. The optional contact form opens your own email app. The public pages are static files and do not set tracking cookies.

How we use it

We use this information to schedule boarding and daycare, take drop-off notes, send reminders and status updates, handle payments, and reach you if something comes up with your dog. We may also reply to questions you send us.

Text messages

You can text (737) 372-6564 to ask about dates or schedule a stay. If you give us a mobile number and agree to texts, we may also send booking and service messages: reservation confirmations, drop-off or pick-up reminders, status updates, and similar notes about your dog’s stay.

  • Message frequency varies with your bookings.
  • Message and data rates may apply.
  • Reply STOP to cancel texts. You should get a confirmation. After that we will not text you unless you opt in again.
  • Reply HELP for help, or call (512) 410-0018 or email caninernr@gmail.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Consent to receive texts is not required to board or use daycare. You can always call or email.

Mobile information is not shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share your mobile phone number, SMS opt-in, text-message consent, or any other mobile information with third parties or affiliates for marketing or promotional purposes. We do not sell personal information.

We may share information with people who help us run the business — for example, a payment processor, the client app you already use, or a veterinarian in an emergency — and only as needed for that job, never for their marketing or promotional use. We may also share information if the law requires it.

How long we keep it

We keep client and pet records as long as we need them for care, billing, and ordinary business records, then we delete or archive them in a normal way. You can ask what we have on file.

Your choices

You can update your phone or email, ask what we have, or ask us to correct a record. For texts, STOP works. For everything else, call or email. If you live in a place with extra privacy rights, we will work through a request as the law requires.

Children

This is a dog boarding business for adults who book care. We do not aim this site at children.

Changes

If this page changes in a material way, we will update the date at the top. Keep a copy if you need one; it prints cleanly.

Contact for privacy or SMS help

Canine ranch and retreat LLC
1501 Walsh Drive, Round Rock, TX 78681
(512) 410-0018 · Text (737) 372-6564 · caninernr@gmail.com